Terms & Conditions

Pearl is operated by AHEAD LLC, Dubai Silicon Oasis, Office A2 Digital Park, Dubai, United Arab Emirates. By creating an account or otherwise using Pearl, you agree to these Terms & Conditions and to our Privacy Policy. If you are agreeing on behalf of an organization, you confirm you have authority to bind that organization.

Pearl is a customer relationship management (CRM) application that helps sales teams track contacts, deals, meetings, and follow-ups, with optional integrations to third-party services (currently Google Gmail/Calendar and WhatsApp Business, via Meta) that you may connect or disconnect at any time from Settings.

Pearl is offered on a free trial basis, followed by paid subscription plans as described in the app. Features, pricing, and trial length may change; we will not change pricing on an active paid subscription without reasonable notice.

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at ceo@ahead-llc.com if you suspect unauthorized use.

You agree not to use Pearl to send unsolicited bulk messages ("spam") via email or WhatsApp, to violate any applicable law, to infringe on third-party rights, or to attempt to disrupt or gain unauthorized access to Pearl's systems.

When you connect Google or WhatsApp (Meta) to Pearl, your use of those services remains subject to Google's and Meta's own terms of service. AHEAD LLC is not responsible for the availability, accuracy, or policies of those third-party services, and integrations may stop working if a third party changes or restricts its API.

You retain ownership of the business data you enter into Pearl (contacts, deals, notes, and similar). We process it solely to provide the service to you, as described in our Privacy Policy.

The Pearl application, its design, and underlying software are the property of AHEAD LLC. Nothing in these terms transfers ownership of Pearl's software or branding to you.

Pearl is provided "as is". To the maximum extent permitted by law, AHEAD LLC disclaims warranties of any kind and is not liable for indirect, incidental, or consequential damages arising from your use of Pearl, including data loss or messages sent through connected third-party integrations.

You may stop using Pearl and close your account at any time. We may suspend or terminate access if these terms are violated, or discontinue the service with reasonable notice.

These terms are governed by the laws of the United Arab Emirates. Any dispute will be subject to the exclusive jurisdiction of the courts of Dubai.

We may update these terms as Pearl evolves. Material changes will be reflected by updating the "Last updated" date above.

AHEAD LLC — Dubai Silicon Oasis, Office A2 Digital Park, Dubai, UAE
ceo@ahead-llc.com · +971 58 548 38 03